Social Media Specialist

Job Title:

Social Media Specialist

Department:
Marketing and Communications

Position Type:
Full-Time – Permanent

Expected

Start Date:

October 1, 2026

• Flexible work arrangements
• Comprehensive Benefits package includes Extended Health Care, Dental Benefits, Basic Life Insurance, Accidental Death and Dismemberment, Short-Term and Long-Term Disability, and Employee and Family Assistant Program (EFAP)
• Employer-matched Pension Plan at 5%
• Generous paid time off, including Vacation days, Sick Time
• Working in a beautiful park setting.
• Free entrance to the Park, including to our many public special events.
• Employee discounts on food and retail items and free parking.

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

The Social Media & Communications Specialist is a digital-first communicator who thrives on storytelling, community engagement and content creation. This role is responsible for managing Heritage Park’s social media channels, developing high-performing content, and supporting broader communications needs—including media relations, email newsletters, internal campaigns and promotional initiatives.

You’ll bring fresh ideas, strong creative instincts, and a data-informed mindset to grow our audience, elevate the Park’s voice, and inspire guests to visit again and again.

• Develop and execute platform-specific strategies to grow audiences and drive engagement across major social platforms (Instagram, Facebook, Tik Tok, X/Twitter, Linked In)
• Plan and maintain a proactive social media calendar aligned with Heritage Park’s marketing and communications strategy, plus Park-wide programming and priorities
• Create, schedule and publish engaging, on-brand content—including Reels, Tik Toks, Stories, carousels, video clips and images
• Write compelling copy that resonates with a family-friendly audience and reflects Heritage Park’s voice, values and messaging standards
• Answer direct messages and guest inquiries through social media channels, and monitor user-generated content daily
• Engage with the general public, community partners, tourism organizations, influencers and local businesses through likes, comments and shares to strengthen relationships and increase reach
• Escalate issues or sensitive feedback to the appropriate internal stakeholders as necessary
• Collaborate with departments across the Park to source content, support initiatives and tell compelling stories
• Build and maintain relationships with influencers and external media through social channels
• Use tools like Canva or Adobe Express to produce simple graphics and visual assets for social media, web and internal use
• Monitor social media trends and proactively recommend new content formats, tools and campaign ideas
• Support real-time event coverage, including occasional evening, weekend and holiday work
• Support the growth of Heritage Park’s digital presence by exploring and launching new social media platforms as needed
• Stay up to date on best practices, tools and innovations in social media and digital storytelling

• Assist in the development of media materials, including press releases, media advisories, key messages and media kits
• Support media logistics such as preparing briefing notes, coordinating interviews and tracking coverage
• Liaise with media outlets and respond to inbound media requests in coordination with the Communications Manager
• Write and coordinate the production of Heritage Park’s…