Engagement and Events Supervisor

Job Title

Engagement and Events Supervisor

Job Type

Permanent

Union

MRSA

Position Classification

SPB
07 Public Relations Assistant VII

Salary Grade

$77,404.60 - $97,970.60

FT or PT

Full-time

Hybrid Work

This position is ineligible

Position End Date (if applicable)

Location

About this Position

The Engagement and Event Supervisor reports to the Associate Director of Marketing and Partnerships and will plan and implement initiatives and events that will engage students, employees, members and fans (internal and external) in Cougars Athletics and Recreation (CAR).

The incumbent will be responsible for building relationships with internal and external stakeholders that will increase program registration, facility visits and event attendance. Vital to this role is the identifying of meaningful partnerships and building long lasting relationships. The incumbent will work with colleagues to identify opportunities for building community connections that will achieve department goals of engagement in the facility, programs, camps, clubs, game day and memberships.

For varsity events this role will oversee components of the fan experience including promotional engagement activities, ticketing and the concessions.

The Engagement and Event Supervisor is also responsible for all departmental events. The impact and scope of each event hosted by CAR’s has an immediate and lasting impression on the division and Mount Royal University.

Student and Community Engagement

• Lead collaborative opportunities within the department and with campus partners in support of departmental and institutional strategic areas of focus to maximize student engagement in all facilities, recreation programs, and athletics events that foster participation, access, and sense of belonging to MRU.
• Collaborate with the CAR Marketing Team to develop an engagement plan that synergizes with the Cougars Athletics and Recreation Strategic Plan, SACL Strategic Plan, as well as MRU’s Institutional Strategic Plan.
• Establish beneficial relationships with individuals/groups on and off campus that can aid in achieving the outcomes of the engagement plan (ex:
  Cubs Dance Team, SAMRU clubs, Alumni chapters, external community groups, staff/faculty associations, Residence groups, faculties).
• Establish a Campus Ambassadors Group designed at generating campus spirit for Cougars Athletics and Recreation, as well as a growth of the Cougars brand across our communities.
• Direct the development of department wide impact events to build community and engagement opportunities.
• Encourage and support joint initiatives and collaboration with on-campus partners including Residence Life, Iniskim, SAMRU, Wellness, Accessibility Services, etc.
• Track statistics of student involvement in events to assess effectiveness and popular appeal.
• Research best practices and trends in student life practices ensuring all programs reflect the broad range of cultural, racial, ethnic, and socioeconomic diversity of MRU students.
• Work with student groups and societies to encourage and deliver student lead events.
• Develop a community engagement strategy with the aim of retention and enhancing community interaction with the Cougar Athletics and Recreation brand.
• Maintain, update, and promote community engagement opportunities available to the campus and external community.
• Identify and support groups with existing and/or up-and-coming volunteer and community engagement activities, establishing a network of volunteers to serve both on campus and in the community.
• Collect information and feedback on community partnership experiences; create reports on community outreach initiatives as appropriate.

Events Management

• Plan an annual schedule of…