CIC Wellness Advocate

Job Category
:
Community Impact and Programs

Requisition Number
: WELLN
001800

• Posted :
  February 5, 2026
• Full-Time

Showing 1 location

Do you have the ability to understand and share the feelings of others and provide support to those in need? Are you able to represent and support clients' needs and rights within the community and healthcare systems? The Mustard Seed is looking for a Wellness Advocate.

The Wellness Advocate position will be based at The Mustard Seed’s Community Impact Center. This center serves clients experiencing homelessness within the local community and neighborhood while providing comprehensive, wrap-around supports and programming tailored to meet their diverse needs.

The Wellness Advocate is committed to helping people who are experiencing poverty, housing instability, and other barriers to assist them in transitioning toward and maintaining sustainable and healthy lifestyles. The Wellness Advocate works as part of an interdisciplinary allied health team and connects clients with any needed external and internal resources.

Employment Type: Fixed Term, Fulltime (November to March 2027)

Schedule: Monday to Friday 9:00 a.m. to 5:00 p.m. and one Saturday shift per month

Reporting to: Wellness Advocate Supervisor

City: Calgary

Location: 102 Community Impact Centre

Number of Positions to Fill: 1

RFR #: 1774

• Meet with community members requesting advocacy support to assess their identification, income, and housing objectives, and collaborate with them to prioritize the assistance needed to achieve these goals;
• Complete the Wellness Advocate intake process, client goal setting and necessary data entry;
• Build and maintain positive relationships with clients and create a welcoming, respectful, inclusive, and safe environment for them;
• Educate and empower clients to understand and achieve their rights and responsibilities, to facilitate their full participation in society;
• Contribute to general health and wellness and community impact center programming including supporting or facilitating group initiatives and programs that increase knowledge and awareness of community health;
• Liaise with internal and external resources that will help clients achieve their goals if the support is beyond the scope of services provided by the Wellness Advocate. This includes maintaining existing partnerships as well as working with the Supervisor in developing new partnerships;
• In regards to clients who have a Caseworker, compliment the work of the Caseworkers by acting as a consultant and liaison for issues that require client access to external resources;
• In regards to clients who do not have a Caseworker, refer these individuals directly to internal and external resources;
• Advocate for clients as needed both to access resources within and outside the organization;
• Maintain relationships with agency partners and volunteers;
• Ensure clients accessed external resources by completing follow up with guests and agencies;
• Contribute to community programs facilitation as needed;
• Follow protocols to ensure sanitized and organized professional workspace;
• Assist with training of new Wellness Advocates and Receptionists;
• Participate in case management teams when required;
• Support advocate supervisor and community site lead to ensure coordinated client care;
• Provide crisis intervention, as necessary;

• Build a comprehensive library and knowledge base on community resources;
• Share and disseminate community resource information;
• Track assigned clients’ progress with external resources;
• Communicate relevant information to Caseworker about interactions with clients and observed behavior;
• Document client interactions, client referrals and client progress on documentation platforms (platforms vary with each city);
• Track statistics and prepare reports, as required;
• Attend meetings and training, as assigned;
• Serve on internal and external committees, as requested;
• Provide input into the development of policies and procedures for designated program;
• Keep clients’ records and information confidential, updated and secure;
• Participate in training as required to ensure safety of staff and clients;