Skills Program Facilitator

Position: Skills Program Facilitator – Full Time
At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We’re changemakers transforming our community for the good of all.

The Organization
Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals.

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high‑trust, high‑performance workplace cultures.

We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth‑focused environment for everyone  this sounds like a place where you would want to work, please review the positions below to see if there’s a fit with your skills and experience. To learn more about our values visit website.

Responsibility
The Program Facilitator reports to the Skills Training Manager and is accountable for the effective delivery of the Start Work program. Associated duties include performing community outreach, facilitating information sessions, participant intake and assessment, participant data management, and comprehensive wraparound supports for participants through the program length. This position is responsible to meet the outcomes as specified by the program logic model and funder contract.

Key Areas of Responsibility

Skills Training Manager

Skills Training team

Employment Services team

Department Coordinator

Program Participants

Contracted Instructors

Community Partners

Objectives
Intake and Assessment Outcomes

Implement and monitor marketing activities for each Start Work training cohort, with support from the Program Administrator and Marketing & Communications team.

Deliver presentations about the program in the community and to Momentum staff and classes.

Schedule and conduct program information sessions.

Manage the interview and selection process as per Momentum and funder guidelines.

Engage & select suitable candidates for the program, engaging other relevant team members (e.g., Program Facilitator and Employment Facilitator).

Ensure unaccepted candidates are referred to other more appropriate interventions.

Ensure the funding application and funding processes are clearly understood by the participant.

Facilitate and deliver the first day orientation of the program.

Program Management & Reporting

Support the coordination and delivery of the upgrading component, including scheduling classes, workshops, guest speakers, and special events, while ensuring a high‑quality participant experience.

Establish and maintain strong relationships with participants and instructors, providing ongoing support, monitoring progress, and maintaining a visible presence in classes, presentations, and program events.

Implement evaluation and feedback during upgrading, and recommend program changes based on trend analysis.

Workshop facilitation when needed.

Enforce participants’ attendance, participation, and other program policies.

Ensure program policies and procedures align with Momentum and funders.

Liaise with Government staff as needed.

Contribute to internal and external reporting.

Consistently maintain accurate and updated participant records in the Government’s database (Compass) and internally through the Dynamics 365 CRM.

Participant Support

Support participants’ day‑to‑day concerns, particularly regarding funding, financial issues, transportation, attendance, etc.

Make appropriate referrals as required and follow up on outcomes.

Maintain familiarity with the range of services and programs available to support participants.

Inform the Department Coordinator of any participant financial or disciplinary issues.

Arrang…