Financial Empowerment Program Facilitator

Position: Financial Empowerment Program Facilitator – Full Time
At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We’re changemakers transforming our community for the good of all.

The Organization:
Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals.

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures.

We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth-focused environment for everyone  this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience. To learn more about our values visit our website.

Responsibility:
The Program Facilitator reports to the Financial Empowerment (FE) Manager and is accountable for the effective delivery of the FE program(s) assigned to the role. The role may involve working with adult and/or youth participants. Associated duties include performing community outreach, facilitating of educational workshops and information sessions, participant intake and assessment, participant data management, and comprehensive wraparound supports for participants through the program length.

This position is responsible to meet the outcomes as specified by the program logic model and funder contract.

Objectives:
Intake and Assessment Outcomes:

Implement and monitor marketing activities for FE programs.

Deliver presentations about the program in the community and to Momentum staff and classes.

Schedule and conduct program information sessions.

Manage the interview and selection process as per Momentum and funder guidelines.

Engage & select suitable candidates for the program, engaging other relevant team members (eg: FE Manager and FE Coordinator)

Ensure unaccepted candidates are referred to other more appropriate interventions.

Facilitate and deliver the information sessions associated with the program.

Program Management & Reporting

Support the coordination and delivery of the assigned program, including scheduling workshops, guest speakers, and special events, while ensuring a high-quality participant experience.

Establish and maintain strong relationships with participants, providing ongoing support, monitoring progress, and maintaining a steady relationship online and through in-person interactions

Implement evaluation and feedback.

Workshop facilitation when needed.

Enforce participants’ attendance, participation, and other program policies.

Ensure program policies and procedures are in alignment with Momentum and funders.

Contribute to internal and external reporting

Consistently maintain accurate and updated participant records through the Dynamics 365 CRM

Participant Support

Support participants’ day-to-day concerns, particularly with respect to the content, financial issues, personal matters, attendance, etc.

Make appropriate referrals as required and follow up regarding outcomes.

Maintain familiarity with the scope and variety of services and programs available to support participants.

Organizational and Community Involvement

Attend team meetings, Momentum staff…