Animal Health Assistant; AHA

Animal Health Assistant – Full Time

Sunday to Thursday | 8:30 AM – 5:00 PM and 10:30 AM – 7:00 PM | 37.5 hours per week

Reporting to the Manager of Animal Health, the Animal Health Assistant is responsible for providing support to our team of Veterinarians and Registered Veterinary Technicians. This position requires a compassionate individual who is highly skilled in animal handling, customer service, and comfortable working in a fast‑paced and demanding environment.

• Administer daily medication to animals on the treatment list.
• Assist the Veterinarians and RVTs with physical examinations of animals and restraint of animals for various procedures, including humane euthanasia.
• Provide post-surgical care to animals in collaboration with RVTs, moving them to their kennels and setting them up with necessary supplies and signage.
• Clean and restock supplies for various areas of the medical department.
• Release animals after surgery to adopters or foster parents and provide them with post-surgical instructions.
• Release medications under the direction of the Veterinarians to foster parents and adopters.
• Clean and autoclave surgical instruments, gowns, and drapes.
• Clean‑up of prep room and surgery and dental areas, including cleaning floors, cages, and tables.
• Administrative duties including entry of surgery notes, kennel signage, and filing.
• Refer staff and the public to a Veterinarian or RVT to answer medical questions.
• Other duties as assigned.

• Minimum high school diploma.
• Previous professional experience working with animals required, prior experience working in a veterinary clinic preferred.
• Enrollment in, or completion of, Veterinary Office Assistant (VOA), Veterinary Medical Reception (VMR), Veterinary Technical Assistant (VTA), or Veterinary studies a definite asset.
• Successful candidate will be required to provide a police information check at their own expense to be arranged by Calgary Humane Society.
• Possesses a genuine concern for the well‑being of all animals.
• Champion CHS values of Compassion, Commitment, Collaboration, and Courage in your everyday work and promote organizational values to achieve the overall mission and vision of the organization.
• Act as an ambassador for the society both internally and with external partners and stakeholders.
• Provide excellent customer service to colleagues, visitors, donors, adopters, volunteers, and patrons.
• Promote a culture of volunteer engagement by building and maintaining relationships with volunteers.
• Maintain a culture of positivity and openness through face‑to‑face communication, active listening, and collaboration.
• Demonstrated resiliency and ability to maintain professionalism in stressful, sometimes emotional, situations.
• Collaborative and team focused mindset.
• Promote teamwork and camaraderie by taking initiative to assist teams outside of designated department when help is needed.

• Comfortable and physically capable of working with, and handling, a variety of species, including but not limited to cats, dogs, rabbits, reptiles, rodents, and birds.
• Must be physically capable of lifting/carrying/restraining a minimum of 50 lbs.
• Constant walking, crouching, squatting, kneeling.
• Frequent lifting, carrying, and standing.
• Occasional pushing, pulling, sitting, rotating, and climbing.

(Occasional: 6‑33% of shift, Frequent: 34‑67% of shift, Constant: 67‑100% of shift)

Annual Salary: $36,367.50 per year

• Employer paid health and dental benefits for employees and their dependents.
• Wellness Spending Account.
• Vision coverage.
• Paid vacation time, sick time, and wellness days.
• Matching RSP after one year of employment.
• Personal and professional development opportunities.
• Discounts on CHS products and services, including adoption fees.
• Access to Employee and Family Assistance Program.
• Access to reduced rate counseling services.

Closing date:
Posting will remain open until a suitable candidate is found.

We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please.