Client Care Receptionist at Marlborough Animal Hospital

Elevate your career in veterinary care as a Client Care Receptionist at VCA Canada's Marlborough Animal Hospital in Calgary, AB. This full-time role focuses on fostering excellent client and pet relationships.

In this pivotal position, you will create a comfortable environment for clients while assisting veterinary staff with essential tasks. Responsibilities include managing appointments, handling communications, and ensuring a smooth operational flow in the reception area. Being customer-focused and organized is crucial to succeed in this role.

Key Responsibilities:

• Welcome clients and pets, providing a warm atmosphere

• Schedule appointments and manage a multiline phone system

• Support clinical staff with various treatments and tasks

• Process invoices and payments accurately

• Keep reception and waiting areas tidy and welcoming

Requirements:

• Experience in customer service roles

• Excellent organizational and communication skills

• Ability to learn veterinary office procedures

• Comfortable with handling animals

• Strong follow-up skills for client communications

Contribute positively to the well-being of pets and their owners, ensuring an efficient reception experience at Marlborough Animal Hospital.
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