Lab Supervisor

Employer: RESA Canada Inc.

Job Title: Supervisor, Lab

Employment Type: Full-time, Permanent

Hours of Work: 40 hours per week

Wage: $42 - $60 per hour

Overtime: Overtime will be provided in accordance with applicable provincial employment standards.

Language of Work: English

Location: Unit 155, 4999 – 43rd Street SE, Calgary, AB T2B 3N4

• After 90 days, Group Health Benefit including extended health benefits, dental benefit, Life & Sickness Insurance, and a flex spending account. Cost‑sharing arrangements entail employees contributing to life insurance, AD&D, long‑term disability, and critical illness, while the employer covers 100% of health, dental and spending account expenses.
• RRSP Program is optional for employees. After 90 days, there is a 4% employee/employer matching (no maximum). After 2 years, a 5% employee/employer matching up to an annual maximum of $10,000.

The Supervisor, Lab is ultimately responsible for effectively supervising the RESA Calgary laboratory, ensuring high lab performance and that daily operations plans are met, and that client expectations are exceeded. This position includes supervision of all analytical services, client services, and administrative functions of the laboratory. The supervising employee may also provide direct technical service support, including interpretation of test results, answering testing status or technical questions, or fulfilling special requests.

Within the scope of authority, the employee is ultimately responsible for the accuracy and completeness of all analytical reports developed in the laboratory. The Supervisor, Lab reports directly to the General Manager.

• Ensuring that laboratory personnel receive adequate training, either by direct training or by assigning training responsibilities.
• Directly supervising laboratory personnel or ensuring adequate supervision of them.
• Providing recognition and constructive feedback as needed to ensure that employees fully understand their responsibilities, and performing laboratory personnel performance evaluations.
• Building an enthusiastic team committed to service excellence.
• Ensuring that safety procedures are followed and that employees are appropriately trained in laboratory safety.
• Overseeing sample flow in the laboratory to ensure that turn‑around times are not exceeded and establishing appropriate sample testing priorities.
• Assessing and ensuring the accuracy and completeness of in‑progress paperwork and analytical data.
• Ensuring adherence to ASTM (or other) testing procedures and protocols and making necessary testing modifications for the analysis of difficult sample matrices.
• Preparing and updating current laboratory Standard Operating Procedures (SOPs) and related quality documentation.
• Ensuring that test data is accurately entered, and that analytical reports are generated in a timely and accurate manner.
• Ensuring that completed test reports are reviewed for accuracy prior to release to customers.
• Ensuring that appropriate laboratory supplies are available for use.
• Supervising the sub‑contracting of tests, and the preparation and compilation of reports for clients.
• Managing or assisting with special projects as required.
• Installing, calibrating, repairing and maintaining equipment as required.
• Providing technical and trouble‑shooting support for testing and equipment maintenance.
• Serving as the company’s representative to the lab employees, communicating and enforcing company policies, and assisting with problem solving between employees and senior management.
• Other duties as assigned.

• In conjunction with the General Manager, assess instrument particulars for suitability to application.
• In conjunction with the General Manager, ensure that equipment pre‑arrival requirements are met.
• Assist with installation, calibration, system performance evaluation and confirmation that equipment meets required performance specifications.
• Proficient in ICP‑AES/OES, GC‑MS, GC‑FID commissioning.

• Rigorous validation of test methods, including instrument performance metrics, to ensure conformance to normatively referenced test…