Claims Quality Lead: Training, Coaching & Compliance
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-08-03
Listing for:
Co-operators
Apprenticeship/Internship
position Listed on 2026-08-03
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Co-operators is seeking a Claims Quality Management Specialist (12-month temporary) to oversee quality observations, review claims, and coach leaders in a hybrid work model (2 days in office). The role emphasizes improving service quality, regulatory compliance, and consistent discipline across the claims team.
You will support training, analyze KPI trends, and provide timely feedback to ensure best practices in accident benefits claims handling. English is required;
French is an asset.
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