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Food Safety & Quality Assurance Supervisor

Job in Calgary, Alberta, T3S, Canada
Listing for: HelloFresh
Full Time position
Listed on 2026-10-21
Job specializations:
  • Quality Assurance - QA/QC
    Food Quality & Safety, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
JOB DESCRIPTION

Location: 4951 - 110 Avenue SE, Calgary, Alberta

Schedule: This position will provide a schedule covering 12pm to 8:30pm, Monday to Friday. Subject to change based on operational and business requirements.

About the Role

We are looking for a Food Safety & Quality Assurance Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision maker when food safety issues arise.. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

You will:

  • Assign and monitor food safety related programs, including but not limited to pre-op inspections, environmental monitoring, pest control and GMP monitoring.
  • Perform trend analysis on monitoring data; utilize results to drive improvements and close gaps.
  • Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
  • Work closely with the Quality & Technical Team on product and packaging testing.
  • Provide support for HACCP reassessment and new process development activities.
  • Manage FSQA-related on-boarding, ad hoc and annual re-training.
  • Assist with internal, CFIA and third-party audits and inspection.
  • Act as primary escalation point and back-up to FSQA Manager in their absence.
  • Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.
  • Work in compliance with OH&S acts and regulations.
  • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
  • Other duties as assigned
  • At a minimum, you have:

  • 3+ years in a food safety or quality assurance role in the food or other regulated industry.
  • 1+ years of supervisory experience is considered an asset.
  • Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience.
  • Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
  • Strong leadership and communication skills.
  • Excellent organizational and time management skills.
  • Familiar with MS Office, Google Apps and comfortable learning and using new technology.
  • Comfortable working in a deadline-driven and fast-paced environment.
  • Flexible with working hours for business requirements, including early morning and late-night shifts.
  • Let’s cut to the cheese, this is why you'll love it here:

  • Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly Hello Fresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness -Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on Good Life fitness memberships!
  • RRSP Matching - Competitive RRSP matching program offered
  • Vacation & PTO -Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits - A parental leave top-up program for expectant parents.
  • Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives - With impactful ERG’s like Fresh Pride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns - this…
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