Quality Engineer, Non-Conformance Management

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Summary
Reporting to the Quality Assurance Manager, the Quality Engineer, Non-Conformance Management, is responsible for leading NCR investigations, containment, disposition, corrective action implementation, and closure activities while supporting quality system compliance and continuous improvement.

Primary Responsibilities (70% - 80%)

Take the lead of NCR process after initiation to closure.

Coordinate containment and disposition of non-conforming product.

Facilitate root cause analysis and corrective actions.

Track NCR metrics and trends.

Support customer and supplier quality investigations.

Coordinate MRB activities and records.

Secondary Responsibilities (20% - 30%)

Support internal audits and corrective action follow-up.

Maintain quality procedures and forms.

Support First Article Inspections as required.

Assist with quality reporting and KPI tracking and continuous improvement initiatives.

Support calibration, training, and document control activities.

Qualifications & Experience

Diploma or Degree in Engineering, Engineering Technology, Quality Assurance or related discipline.

Must possess a minimum 3-5 years of Quality Engineering or Quality Assurance experience in an aerospace/defense manufacturing environment in a Machine Shop or Sheet Metal manufacturing shop.

Technical Skills

Knowledge of AS9100 and ISO 9001 quality management systems.

Knowledge of Corrective and Preventive Action (CAPA) processes.

Proficiency with quality tools and methodologies.

Experience with ERP and Quality Management Systems (QMS).

Proficiency in Microsoft Office applications.

Strong data analysis and interpretation skills.

Strong technical report writing skills.

Core Competencies

Integrity

Accountability

Collaboration and Teamwork

Communication

Customer Focus

Decision Making

Technical Credibility

Problem Solving

Attention to Detail

Organization and Planning

Continuous Improvement

Leadership

Why Join Our Team?

Competitive compensation and benefits.

Professional development opportunities.

Contribute directly to aircraft quality and safety.

Collaborative aerospace environment.

Application Requirements
Along with your application, please submit a cover letter addressing the following:

Please summarize your 3-5 years of Quality Engineering and/or Quality Assurance experience, particularly within the aerospace, defense, or another regulated manufacturing environment of the Machine Shop or Sheet Metal manufacturing shop.

Describe a time when you led a non-conformance investigation that required strong problem-solving skills. What was…