Quality Assurance Supervisor

Job Description As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional & friendly working environment.

Based out of the Electrical Division Edmonton (EDE) location, the QA Supervisor will report to the Quality Manager. The QA Supervisor will be responsible for assisting the Quality Team in the implementation, training, process improvement, and auditing of the quality management system.

• Drive a quality and continuous improvement culture throughout the organization.
• Build relationships with various internal customers throughout the company
• Manage the QA System platform on Powell’s Internal Website – Intersect (SharePoint Based) ensuring that documentation meets the quality requirements, is up-to-date and assigned to the appropriate groups.
• Lead QA System procedure development & updates.
• Development and review QA work instructions, policies, processes and procedures.
• Lead, planning, schedule, and complete of Internal Audits.
• Manage the internal and external audit programs
• Write Corrective Actions Requests for audit findings and coordinate with managers and supervisors of various departments to identify root cause and a mitigation plan.
• Facilitate and oversee third party audits.
• Oversee QA System KPIs with DPMO and Six Sigma.
• Manage Powell’s non-conformance process and act as a level of escalation to drive resolution.
• External relationships include interaction with customers and outside QA system auditors.
• Read, interpret, and apply the ISO quality system standard.
• Other duties as required.

• Act as a point of escalation for QA activities.
• Ability to work and interact with all levels of the organization.
• Ability to effectively write, speak and generally communicate to engage employees, management, and others in a productive and credible manner.
• Ability to write clear and concise audit reports.
• Exemplify a professional demeanor as well as a demonstrated commitment to continuous improvement of processes.
• Ability to prioritize and manage multiple tasks simultaneously.
• Demonstrate a sense of urgency along with action-oriented work ethic.
• Self-starter with a drive to succeed.
• Ability to analyze problems, determine root cause and take effective corrective action.
• Ability to learn policies and procedures, work instructions and ISO standards.
• Ability to promote a positive quality culture.

• A minimum of a High School Diploma or GED is required.
• Bachelor’s degree is recommended.
• Previous experience working in a Quality Assurance department.
• Minimum 3 years of direct experience as a leader in a Quality Assurance department.
• Intermediate computer skills using Microsoft SharePoint, Word, Excel, PowerPoint, Access, Visio.
• Qualified as an ISO QA systems auditor.
• Familiar with the ISO
  9001:2015 and the ISO
  9001:2026 requirements
• Six Sigma, SPC and similar Quality measurement tools.

Work Authorization: This is a permanent position. Applicants must be legally authorized to work in Canada at the time of hire. Immigration sponsorship is not typically available and will be considered only where supported by business needs and applicable legal requirements.

• Temperature controlled working environment.
• Job requires working in an office setting.
• Working in front of a computer for the majority of the shift.
• Must wear personnel protective equipment at all times when required (i.e., hard hats, safety glasses, safety harnesses as required).

• Maintaining body…