Leasing Agent

Leasing - Calgary, Alberta

Department

Leasing

Employment Type

Full-Time

Reporting to the Property Manager, the Leasing Agent is responsible for the professional marketing and leasing of a Centurion owned and managed apartment community.

The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for Centurion Asset Management Inc. | Centurion Property Associates Inc.

Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all prospective and current Resident inquiries.

Professionally and courteously handle all prospective and current Resident inquiries, feedback, complaints or concerns. Ensure a high level of professionalism and Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.

Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times. Respond to prospective Resident questions, concerns, or complaints in a timely and compassionate manner. Direct all current Resident questions, concerns, or complaints to the Resident Manager or Property Manager in a timely and compassionate manner.

Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries. Organize, market and host open houses. Collect prospective Resident information using provided Guest Cards. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord and employment reference checks, and obtain all documents necessary to complete the Tenancy Agreement, including the post-lease checklist and Pre-Authorized Payment information.

Personally notify all applicants of the Landlord’s decision regarding their application to rent. Inspect vacant suites to ensure rent readiness and complete move- in/move-out inspections when applicable. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention.

Complete and maintain a weekly traffic report. Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties and tasks as assigned by the Property Manager.

• A passion for excellence in customer service delivery;
• Minimum Grade 12 education;
• 2-3 years of direct sales experience required with a preference given to those with industry experience;
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products:
  Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

• Competitive Total Rewards Packages
• Comprehensive Benefits Plan including Medical, Dental, and Vision Care
• Vacation Policy based on Length of Service
• Centurion Learning Academy
• Opportunities for Growth
• Education Reimbursement Policy
• Mentoring Program
• Employee Referral Program
• Discounted Gym Membership
• Company-wide Internal Communication Platforms
• Employee Volunteer Opportunities
• Social Gatherings
• Employee Innovation Program
• Corporate Discount Card

Centurion is an inclusive and equal opportunity employer, committed to fostering a positive, supportive, and inclusive environment for all employees. In accordance with applicable human rights and accessibility legislation across all provinces, Centurion will provide accommodations to applicants with disabilities throughout the recruitment and selection process, upon request.