Retail Team Lead

Position: Retail Team Lead at Roots
Join Roots, a celebrated Canadian lifestyle brand, as a Retail Team Lead. This essential role revolves around motivating the sales team and enhancing the customer shopping experience while ensuring operational excellence.

As the Retail Team Lead, you'll connect the leadership with sales associates, helping exceed organizational goals. Your responsibilities will include leading a sales team, managing POS operations, and providing coverage for Store and Assistant Managers. You will also champion a customer-focused culture and collaborate on strategies to boost store productivity and customer satisfaction.

Key Responsibilities:

• Lead and motivate the sales team to exceed targets

• Manage daily banking and POS operations efficiently

• Coach associates and provide constructive feedback

• Assist in onboarding and training new team members

• Maintain exceptional customer service standards

Requirements:

• 1+ years of retail apparel experience required

• Strong leadership and organizational skills essential

• Excellent problem-solving abilities required

• Ability to collaborate and motivate others

• Flexibility to work varied shifts, including weekends

Shape customer experiences and drive store performance as a Retail Team Lead at Roots.
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