Job Description & How to Apply Below
POSITION SUMMARY
The primary focus of this role will be to serve customers in the retail and builder division of the Company. The Showroom & Sales Coordinator is responsible for the general maintenance and appearance of the showroom, including management of samples, integration of new product lines, ordering supplies, and general office organization. They will also ensure that clients have an exceptional experience at the showroom.
WHAT YOU’LL DO
Provide coverage for the showroom and assist with daily showroom maintenance.
Ensure the showroom is clean, minimalistic and represents the Divine brand.
Maintain the overall showroom including samples, signage, vignettes, and ordering supplies.
Demonstrate knowledge of the Divine product line and pricing, and provide technical understanding to clients.
Manage assigned customers from start of job to completion of the job.
Enter data into Divine Tracker with all relevant information on estimates and sales; assist outside sales with specific duties/items, including Measure Square takeoffs and accessing/understanding client portals.
Assist clients in the showroom by providing product knowledge and pricing.
Collect necessary deposits and final payments from clients as per company policy.
Resolve customer complaints by investigating problems and developing solutions to ensure a positive customer‑experience.
Maintain a professional appearance, demeanor, and attitude at all times.
Assist and work with the General Manager and Corporate Showroom Manager.
Participate occasionally in after‑hour extracurricular activities and client events.
Market the showroom through unique events, signage, and other creative opportunities.
CORE COMPETENCIES
Skills Required – Technical
Microsoft Office – Word, Excel, Power Point, and Outlook
Maintain a high level of product knowledge.
Familiar with basic computer systems, file structures, and operations.
Skills Required – Non‑Technical
Superior customer service
Exceptional interpersonal and communication skills
Highly self‑motivated
Exceptional organization skills
Self‑motivated, with high energy and an engaging level of enthusiasm
Strong teamwork skills
Demonstrated professionalism and integrity while consistently acting in an ethical and fair manner.
Desire to grow and move up in a company over time.
WHAT YOU’VE DONE
Post‑secondary education is preferred but not required.
Design selection experience is considered an asset.
Industry and sales experience considered an asset.
Experience with Measure Square is considered an asset.
Completion of AutoCAD program is considered an asset.
WHAT WE OFFER
A competitive salary and performance‑based incentives that reflect your expertise and contributions.
Exclusive opportunities for career growth and advancement within our thriving company.
A comprehensive benefits package, including health, dental, and vision.
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