Sales Associate -Temporary​/Dover

Looking for a summer job with a purpose? Do you love thrift and are looking for Temporary Full-Time work?

Look no further, the WINS Dover Thrift Store is hiring a Temporary Full-Time Sales Associates! We offer flexible hours, training and much more! As a charity thrift retailer, we transform gently used items into resources and support for women and their families in Calgary. WINS is dedicated to the repurpose, recycle and upcycle of gently used clothing and household items.

Reporting to the Store Manager, the Sales Associate is responsible for providing friendly and courteous service to customers, donors and volunteers. This position works in a fast-paced environment that involves driving sales through engagement of customers, suggestive selling, and sharing product knowledge.

To be eligible for this position, applicants must:

• Be between 15 and 30 years of age at the start of employment.
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act.
• Have a valid Social Insurance Number (SIN) and be legally entitled to work in Canada.

Hours of Work: Be available to work any shift from Sunday to Saturday between 8:30am-8:30pm, 30 hours per week, for 9 weeks.

Wage: $16.00 per hour

We can't wait to hear from you, apply today!

The Sales Associate will help to advance the organization’s strategic goals by embracing the mission, vision, and values of WINS.

Reporting to the Store Manager, the Sales Associate is responsible for providing friendly and courteous service to customers, donors and volunteers. This position works in a fast-paced environment that involves driving sales through engagement of customers, suggestive selling, and sharing product knowledge.

• Foster a positive workplace and team environment through open communication
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on products
• Welcome customers to the store and answer their queries
• Sort, tag, hang merchandise, arrange, restock sales floor
• Resolve customer complaints to ensure maximum client satisfaction
• Process sales transactions at point of sale(POS) accurately & efficiently
• Receive, sort, & recycle donated goods
• Lift & move all sizes of furniture throughout each shift - 50 lbs individually or 100 lbs as a member of a team
• Promote upcoming sale promotions, events andother WINS initiatives
• Follow and achieve department’s sales goals on amonthly, quarterly and yearly basis
• Actively seek out customers in store and “Go the extra mile” to drive sales
• Remain knowledgeable about WINS community impactand the programs offered
• General housekeeping and tidiness of store &rotate inventory on regular basis
• Other duties as assigned

Education

• Grade
  12 Diploma and/or equivalent combination of education and experience

Experience

• Previous experience in a retail, customer service environment is an asset

Personal/Professional Attributes

• A friendly and energetic personality with customer service focus
• Strong communication and interpersonal skills
• Ability to problem solve, multi-task and prioritize daily work
• Ability to perform under pressure and address complaints in a timely manner
• Ability to stand for long periods of time throughout each shift
• Availability to work flexible shifts with weekend availability
• Ability to physically lift 50 lbs individuallyor 100 lbs as a member of a team
• Eligible to work in Canada
• CSA approved steel-toe boots

* Current WINS employees and International students are not eligible to participate in CSJ employment opportunity.

About Us

Join an organization that is making a difference in the lives of thousands of Calgary women and their families. The Women in Need Society (WINS) is a Calgary-based charity dedicated to providing essential programs, resources, and connections that help women thrive. Guided by our Mission of connecting women and their families with the resources they need to build stability and resilience;

WINS works every day to create opportunities for women to move from crisis to community.

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