Lead Designer Customer Experience

Position: Lead Designer for Customer Experience
Shape the customer experience as a Lead Designer at Williams-Sonoma, Inc.

Your role will focus on blending sales with home design expertise to enrich customers' lives at home.
In this influential position, you will guide customers in selecting products that mirror their individuality while fostering a supportive environment for your associates. By ensuring operational excellence, you will help the team achieve both sales targets and a high standard of service, reflecting the company's People First culture.

Key Responsibilities:

• Develop engaging experiences through home design consultations

• Participate in daily management routines to ensure operational success

• Supervise to meet financial and service goals

• Achieve and maintain visual standards of the store

• Exemplify customer service excellence to guide associates
Requirements:

• Proven leadership and organizational skills

• 1-3 years of retail sales experience, ideally with supervision

• Familiarity with home design and visual merchandising preferred

• Capable of lifting significant weights safely

• Flexible scheduling availability required
Drive impactful change in customer experiences through your design leadership at Williams-Sonoma, Inc.
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