Grocery Category Manager

We are seeking a Category Manager – Grocery who brings an ownership mindset, strong commercial instincts, and a genuine passion for food. This role drives end‑to‑end category performance across Grocery, Frozen Grocery, HABA, and HHGM—owning assortment strategy, vendor partnerships, pricing, promotions, and financial results—while aligning every decision with Sunterra’s brand, values, and customer promise.

As the company’s Subject Matter Expert for these categories, you will combine data‑driven analysis with Sunterra’s commitment to quality and guest experience to ensure a curated, competitive, and operationally sound assortment. This role is hands‑on, collaborative, and high‑impact—designed to strengthen cross‑functional influence and build the foundational capabilities required for future advancement within Sunterra’s Purchasing leadership structure.

• Maintain and develop category strategies that maximize sales, profitability, and market share, aligning with Sunterra’s brand values, customer promise, and premium positioning.
• Forecast and achieve category sales goals, gross profit dollars, and growth objectives across Grocery, Frozen Grocery, HABA and HHGM.
• Serve as the Subject Matter Expert (SME) for your categories, staying current on trends, commodity markets, CPG innovation, competitive insights, and local consumer preferences (traveling as needed).
• Lead evaluation and decisions on new product listings, reformulations, packaging changes, discontinuations, and innovation pipelines.
• Partner with Marketing to support and strengthen category‑specific marketing strategies, storytelling, and seasonal activations.

• Build and maintain strong, collaborative relationships with suppliers, manufacturers, brokers, and distributors to secure favourable terms, reliable supply, competitive costing, and high service levels.
• Negotiate costs, promotional funding, payment terms, and long‑term agreements; steward transparent communication and proactive vendor accountability.
• Conduct joint business reviews and align on growth plans, performance expectations, and category opportunities.

• Work collaboratively with Market Teams and all departments across the organization, including Operations, Accounting, Marketing & Communications, Sunterra Farms, Sunterra Meats, Sunterra Greenhouse and Soleterra.
• Educate store teams on new products, category resets, value drivers, and merchandising direction to ensure consistent execution.
• Provide unwavering support to Markets through clear communication, decision transparency, and service‑focused collaboration — a core behaviour for future Purchasing leadership.

• Compile and validate orders from stores as needed, coordinating with suppliers and logistics partners to maintain supply continuity and minimize stockouts.
• Analyze purchasing and performance metrics; produce standard and ad‑hoc reports for internal stakeholders and senior leadership.
• Recommend and implement reporting improvements to enhance the Procurement/Purchasing data environment, accuracy, and visibility.
• Conduct competitor price checks and build executive‑ready reports for the Purchasing Manager and Senior Management Team.
• Ensure all system‑entered data (costs, retails, attributes, promotions, pack sizes) is accurate, current, and compliant across SMS, Access, Excel, Order Guides, Inventory Spreadsheets, and PO Project.

• Analyze market trends, price ladders, promotional mechanics, and competitive activity to develop data‑driven pricing strategies that protect margin and enhance value perception.
• Manage assortment (item setup & maintenance), shape pricing architecture, and lead shelf allocation and adjacencies for all assigned categories.
• Align pricing and promotional decisions with corporate objectives, customer expectations, and category roles.

• Collaborate with Market Teams to develop effective, visually appealing in‑aisle merchandising for Grocery, Frozen, HABA and HHGM.
• Ensure merchandising direction aligns with Sunterra’s brand, seasonal priorities, and customer experience goals.
• Translate…