Post Office Manager

Position: Post Office Manager at Shoppers Drug Mart
Lead postal services at Shoppers Drug Mart, ensuring customer satisfaction and maximizing revenue. This role focuses on delivering full retail postal services like courier items, money transfers, and parcel handling.
As the Post Office Manager, you will demonstrate leadership while training and coaching staff in customer service and operational standards. Your decisions regarding hiring and performance reviews will shape a dedicated team. You will play a crucial role in maintaining loss prevention procedures and ensure compliance with store policies.

Key Responsibilities:

• Oversee full-service retail postal operations

• Ensure staff uphold CORE Values and standards

• Train and coach Post Office employees

• Manage hiring and performance review processes

• Implement loss prevention systems effectively
Requirements:

• Experience in retail and cash handling

• Superior interpersonal and communication skills

• Strong time management and organizational abilities

• Independent judgment in customer service situations

• Flexibility to work varied shifts, including weekends
Show your leadership and customer service skills as Post Office Manager at Shoppers Drug Mart.
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