Roots Team Lead Retail

Position: Roots Team Lead Retail Opportunity
Lead with passion at Roots as a Team Lead in Calgary, Alberta, focusing on exceptional customer service and team performance. Shape the retail environment while driving results.
As a Team Lead, you will connect sales associates and management, ensuring smooth store operations. With over one year of retail experience, you will be viewed as a leader.

Your role is vital in promoting a positive shopping experience while motivating your team to exceed performance targets.

Key Responsibilities:

• Create brand loyalty through outstanding product knowledge

• Assist management with operational planning and execution

• Provide feedback on team performance to drive improvement

• Conduct training for new associates

• Resolve customer service challenges effectively
Requirements:

• 1+ years of experience in retail, luxury experience is a plus

• Demonstrated leadership in retail settings

• Skilled in POS management and banking protocols

• Strong problem-solving capabilities

• Flexible schedule including weekends and holidays
Leverage your retail expertise and leadership skills at Roots, and make a meaningful impact on our customers' experiences every day.
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