Customer Experience Advocate

Position: Customer Experience Advocate at Indigo
Become a Customer Experience Advocate with Indigo, where you can bring joyful moments to our customers through authentic engagement. Showcase your passion for books in our retail environments across Canada.
Indigo seeks bright and dynamic candidates to enhance our customer experience. As an Advocate, you’ll promote a welcoming store environment, curate personalized product selections, and connect deeply with customers. You’ll play a pivotal role in ensuring adherence to safety standards while embodying our mission and values.

Key Responsibilities:

• Create a joyful atmosphere for all customers

• Leverage our story-telling products in engagement

• Actively connect with customers on the sales floor

• Maintain high visual and safety standards

• Provide valuable feedback for continuous improvement
Requirements:

• Preference for specialty retail experience

• Adaptability and eagerness to learn

• Strong commitment to exceptional experiences

• Ability to lift items safely up to 40 pounds

• Bilingualism required in Québec; other languages valuable
Bring your creative energy and dedication to customer service to the vibrant teams at Indigo.
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