Cash & Events Manager

Are you a natural leader who thrives in a fast-paced retail environment and genuinely loves great food? Community Natural Foods — Calgary's longest-standing natural grocery retailer — is looking for a passionate and experienced Cash & Events Manager to join our Crowfoot team. This is a hands‑on leadership role at the heart of the store: you'll champion outstanding customer service, keep our cash operations running smoothly, and bring our in-store events and public lecture program to life.

What You'll Do
Cash & Till Operations

Lead and train your team to execute flawless till operations every shift

Maintain rigorous adherence to cash handling policies, deposits, and financial reporting

Serve as the ultimate authority on till transactions, returns, and Customer Service desk standards

Customer Experience

Set the tone for every customer interaction — from warm first hellos to confident last impressions

Equip your team to handle concerns with empathy, speed, and professionalism

Champion a culture of genuine, community‑minded service that reflects our brand values

Events Coordination

Own the planning, marketing, and registration for in‑store events and public lectures

Partner with our Marketing and Purchasing teams to deliver seamless event setups and teardowns

Help create memorable experiences that strengthen Community Natural Foods' ties to the Calgary community

People Leadership

Recruit, onboard, and develop top talent for the Cash department

Build a cohesive, motivated team through consistent feedback, coaching, and clear expectations

Manage scheduling, HR administration, and performance across your department

Hold your team accountable while fostering an inclusive and supportive environment

What You Bring

3–5 years of management experience in grocery retail or a closely related industry

3–5 years of hands‑on cash handling experience

A genuine passion for natural foods and wellness, with solid industry product knowledge

Proven ability to lead, motivate, and develop front‑line teams

Strong organizational skills and a self‑starter mindset — you don't wait to be told twice

Excellent interpersonal and public relations skills; you're a natural communicator

Experience in hiring, onboarding, and performance management

A customer‑first philosophy backed by real experience in service‑focused environments

Solid computer literacy for scheduling, reporting, and communications

Why Community Natural Foods

Purpose-driven work – Be part of a company that has championed health, sustainability, and community in Calgary for decades.

Supportive culture – Work alongside passionate, knowledgeable colleagues who genuinely care about food, people, and the planet.

Real impact – As a Department Manager, your decisions shape the store experience daily — your leadership is seen and valued.

Competitive benefits – Full‑time permanent role with a comprehensive benefits package included.

We'd love to hear from you. Please submit your résumé and a brief cover letter describing your relevant experience and what draws you to the Community Natural Foods team.

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