Sephora Manager

Position: Sephora Experience Manager
Elevate client experiences with Sephora Canada as a full-time Experience and Services Manager in Calgary. Lead training, client engagement, and team development to enhance store performance.

Sephora Canada is seeking a passionate Experience and Services Manager for its Signal Hill store. This role is vital for nurturing talent, managing client feedback, and executing engaging training sessions. You will also align your team with store goals while demonstrating our core values of innovation and teamwork.

Key Responsibilities:

• Execute training sessions for new and existing hires

• Address client feedback promptly and effectively

• Communicate hiring needs to talent leaders

• Understand store trends and align cast accordingly

• Foster an engaging work environment through leadership

Requirements:

• 2-4 years in a similar retail role

• Exceptional leadership and influencing skills

• Proven team-building capabilities

• Flexibility for peak retail hours

• Ability to attract and develop store leaders

Drive client satisfaction, team excellence, and operational success at Sephora Canada.
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