ECommerce Representative,B2B,Quarry Park Job Calgary area,Alberta Canada,Retail

Responsibilities

Work closely with internal teams to support eCommerce and Digital Voucher programs for a portfolio of customers.

Set up and maintain customer programs in Microsoft D365, Sana Commerce, and other digital platforms.

Create and manage trade agreements, customer assortments, pricing, and program entitlements.

Set up and maintain Digital Voucher programs, including participant eligibility, access, and program updates.

Upload and maintain customer, contact, and employee information.

Manage product content, including images, descriptions, and program-specific information.

Conduct customer demonstrations and presentations highlighting Mark's Commercial digital solutions.

Provide onboarding, training, and support to new customers and users.

Troubleshoot issues and provide support to customers, sales teams, and Customer Service.

Communicate program updates, changes, and issue resolutions to internal and external stakeholders.

Maintain accurate program documentation and ensure data integrity across systems.

Identify opportunities to improve processes and enhance the customer experience.

Requirements

2+ years experience in an office/administrative setting

Strong Computer Skills in MS Excel, Power Point

Efficient and adaptable with excellent all-round administrative abilities

Ability to work with minimal supervision, being proactive and flexible

Strong in organization and time management

Excellent communication skills, both written and verbal

Familiarity with Mark’s Commercial systems and processes an asset

Bilingual (French/English) considered an asset

Office Administration Certificate or equivalent

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs

Performance incentives

Other perks to support your well-being

Career growth opportunities and product discounts

Our typical hiring range is between 38,000 and 50,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

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This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

ECommerce Representative, B2B, Quarry Park