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Job Description & How to Apply Below
Lead a dynamic team at Roots as a Team Lead, focusing on exceptional customer experiences and operational excellence. This role nurtures teamwork and empowers staff while ensuring store goals are consistently met.
Join Roots, a proud Canadian lifestyle brand, as a Team Lead contributing to both sales and team motivation. This position is key in driving a customer-obsessed culture, managing operational tasks, and supporting the Store Manager. Your passion for retail and leadership will create a positive store atmosphere.
Key Responsibilities:
• Motivate and lead the sales team to exceed goals
• Assist with POS management and daily banking reports
• Conduct onboarding and training for new associates
• Support management in operational activities and action plans
• Resolve customer service matters quickly and efficiently
Requirements:
• Minimum 1 year retail experience in apparel
• Proven leadership in motivating a sales team
• Strong problem-solving and organization skills
• Flexibility for varied shifts, including weekends
• Passion for upholding customer experiences
Embrace this chance to shape the future of Roots through leadership, collaboration, and a commitment to customer service.
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