Customer Experience Associate
Job Description & How to Apply Below
Be the face of RONA as a Customer Experience Associate, focused on providing exceptional service and managing special orders. Leverage your skills to enrich the shopping journey.
In this role, you will be pivotal in shaping customer interactions h responsibilities ranging from customer assistance to special order management, you will ensure that shoppers feel valued and supported. Continuous training will enhance your product knowledge and selling techniques, empowering you to effectively meet customer needs.
Key Responsibilities:
• Guide customers with product inquiries both in-store and via phone
• Process special orders by obtaining necessary specifications
• Ensure the store is well-merchandised and stocked with products
• Stay informed on promotional events and current offerings
• Participate in ongoing training to boost knowledge and skills
Requirements:
• Excellent selling skills and a passion for customer service
• Strong communication and interpersonal abilities
• Familiarity with a customer-centric role
• Physical ability to handle lifting and carrying tasks
Join RONA to support customers and help bring their projects to life while developing your career!
Position Requirements
10+ Years
work experience
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