Sales Associate
Listed on 2026-10-26
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Retail
Retail Sales, Retail Associate/ Customer Service, Customer Service Rep -
Sales
Retail Sales
SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.
Work LocationWine & Beyond Sage Hills
Job DescriptionWe are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Sales Associates at our Wine & Beyond Sage Hills store in Calgary! This position is seasonal.
Primary Purpose Of JobProvide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
Essential Business Functions, Responsibilities and Accountabilities- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising, and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Assist customer from store and/or offer car service when appropriate
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
Participate in routine store maintenance and cleaning - Other tasks as assigned
- Ensure that OHS, LP, Pro Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain Pro Serve/Serving It Right and ensure employees maintain Pro Serve/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility
- Minimum, 1-year experience in retail environment
- High School Diploma or equivalent
- Pro Serve/Serving It Right Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation
At Wine & Beyond we invest in our people. We provide educational reimbursement for industry-related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling
ADDITIONAL REASONS TO JOIN OUR TEAM!- Competitive salary and benefits
- Flexible hours
- Employee Discount
- Free Uniforms
- Contests and prizes
- Product Knowledge…
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