Retail General Manager Sales Leadership

Lead retail sales excellence at Staples Canada through customer-centered service, team leadership, and operational standards. Shape daily store performance through purposeful decisions.

As a Retail General Manager, you will develop a customer-first strategic vision and bring it to life across the store team. You will monitor budgets, analyze reports, pursue business development opportunities, and support B2B solutions. The role combines coaching, scheduling, recruiting, communication, and compliance responsibilities.

• Model sales culture and oversee Brand Standards
• Lead daily floor operations and customer service
• Develop strategic vision for customer-first store performance
• Monitor budgets and analyze financial reports
• Coach talent and manage scheduling, communication, and compliance

• Three to five years of retail management experience
• Preferred experience as a General Manager
• Proven success achieving sales and service targets
• Strong prioritization, organization, and multitasking skills
• Excellent communication and team development experience

Use retail leadership, financial management, and coaching expertise to strengthen Staples Canada customer service and sales performance.