Fashion Customer Service Retail Associate

Support inclusive fashion shopping at Reitmans by combining customer service, sales assistance, and organized daily store operations.

This Fashion Associate role focuses on creating positive, personalized interactions across the sales floor, fitting room, and cash desk. You will contribute to a welcoming customer-first environment while helping maintain consistent store execution. Product knowledge, promotions, and fashion trends support recommendations and add-on sales.

• Create welcoming experiences that build customer relationships
• Provide personalized assistance and respond to customer questions
• Apply product knowledge and promotions during sales conversations
• Keep the sales floor clean and visually appealing
• Complete cash transactions accurately and efficiently

• Customer-focused mindset and engaging communication skills
• Ability to work in changing, fast-paced conditions
• Proficiency with POS, ERP, ATS, and Microsoft Office
• Ability to stand, lift up to 40 pounds, and use step ladders
• Availability for evenings, weekends, and holidays

Contribute fashion insight, dependable customer service, and accurate store support to Reitmans’ inclusive retail experience.