Retail Customer Experience Associate

Shape Knix’s inclusive retail experience through attentive listening and confident fitting-room support. Work on the sales floor with customers throughout each shift.

This Seasonal Sales Associate role centers on making every customer feel comfortable, confident, and supported. You will read customer cues, tailor interactions, and guide shoppers toward the right Knix products. Success requires flexibility, initiative, collaboration, and comfort handling difficult interactions and objections while maintaining an engaged floor.

• Welcome customers and create confidence-building experiences
• Make fitting-room interactions comfortable and supportive
• Tailor guidance to customers’ unique needs
• Maintain energy and engagement across traffic levels
• Keep the store organized and customer-ready

• Passion for exceptional customer experiences and people
• Ability to stay flexible and take initiative
• Strong collaboration and team-oriented approach
• Comfort handling difficult customer interactions and objections
• Ability to move efficiently through the store

Use thoughtful listening, personalized guidance, and customer sensitivity to represent Knix across every retail interaction and fitting-room conversation.