Inside Sales Representative​/Key Account Manager

Inside Sales Representative/Key Account Manager

About

CoolIT, An Ecolab Company

Founded in Calgary, Alberta in 2001,CoolITSystems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech com

panies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500distinctionin both 2021 and 2022,CoolIT'srapid growth is capturing global attention.

As demand for generative AI,high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

WHAT YOU’LL DO:

Role:

This is an exciting opportunity with

CoolITSystems, the leading provider of scalable liquid cooling technology. The Inside Sales Representative plays a critical front-line role in the Business Development team, acting as a junior Account Manager responsible for qualifying inbound demand, managing smaller opportunities, and supporting pipeline growth. In this role,you willserve as the primary intake point for new leads and RFQs, ensuring rapid response, strong customer engagement, and proper routing of strategic opportunities to senior Key Account Managers.

The Inside Sales Rep owns a portfolio of small-to-mid-sized deals, progressing them from qualification through close whilemaintaininghigh standards of customer experience.

RESPONSIBILITIES:

• Serve as the first point of contact for inbound leads, RFQs, and general inquiries
• Qualify opportunities based on technical fit, timeline, revenue potential, and strategic value.
• Triage and route high-value or complex deals to Key Account Managers.
• Maintain responsiveness and ensure no inbound opportunity goes unaddressed.
• Own and progress smaller or transactional opportunities end-to-end.
• Build andmaintaina healthy pipeline of early-stage and fast-turn deals.
• Support revenue generation through high-volume, fast-cycle sellingor supporting
  
  Key Account Managers with deal coordinationor related activities.
• Maintainaccuraterecords of all activities in CRM (leads, opportunities, contacts) while ensuringvisibility into inbound pipeline trends and demand patterns.
• Potential for international travel up to 15%.

Basic Qualifications:

• 1-3years of experience insales, inside sales, or business development with a preference towards experience working in a manufacturing or advanced technology business.
• Strong communication and organizational skills with ability manage multiple opportunities in parallel.
• Bachelor’s degree in business administration, Engineering, Computer Science, or related field.

Preferred Qualifications:

• Preference for strong technical background, with experience in data center infrastructure, cooling systems, or related fields.
• Experience using CRM and ERP systems such as Oracle Netsuite(preferred),SAP, Salesforce, orService
  
  Now.

Skills:

• Customer-first mindset.
• Speed + responsiveness (critical for inbound conversion).
• Good commercial judgment (qualify vs escalate decisions).
• Process discipline (CRM, quoting, follow-up rigor).

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that willmaintainand strengthen our culture while aligning toour vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wideshutdownduring the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your…