Account Manager - Services

Position: Account Manager - Gallagher Benefit Services
Introduction  At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.
Introduction  At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.
We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview  You’ll help our clients - employers of all sizes, across all industries- to build workplaces that work better. As you consider the value of working for Gallagher, remember your talent, winning attitude and strong performance will be highly valued. We are looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals.
Our Account Managers are responsible for servicing and retaining clients by building and maintaining valuable relationships. As the Account Manager, you will be responsible for daily account management with our small group benefit clients. Our approach is warm and our relationships are everything with our client.
How You'll Make An Impact   Develop and maintain strong working relationships with internal partners while actively contributing to a positive and collaborative office culture.

Your role will encompass both administrative and strategic responsibilities, allowing you to make a meaningful impact across multiple areas of the business.
Build, strengthen, and cultivate lasting relationships with existing clients, delivering exceptional service and support to enhance client satisfaction and retention.
Respond to inquiries regarding benefit plan coverage and provide assistance with claims, vendor issues, plan design, and plan administration.
Support project management activities related to new client onboarding and carrier implementations, while also developing and delivering employee benefit presentations and educational sessions.
Maintain accurate client records by reviewing and filing contracts, benefit booklets, and communications. Track plan details, document key discussions and decisions, and proactively manage follow-up activities by diarizing past and upcoming meetings, action items, and strategic topics.
About You …