Membership Sales Associate
Job Description & How to Apply Below
Orange theory Fitness University District | Calgary, AB | On-site
Our studio runs on first impressions. As a Sales Associate at Orange theory University District, you’re the first person a new member meets and the reason they come back. You’ll welcome people at the front desk, help them through their first class, and turn a free intro workout into a membership that changes their routine. If you love fitness, enjoy talking with people, and like working toward targets, we want to meet you.
Whatyou’ll do
- Greet members and guests, check them in, and keep the front desk and lobby running smoothly
- Walk intro guests through the Orange theory experience before and after their first class, then help them pick the right membership
- Call, text, and email leads to book intro classes and make sure they show up
- Hit weekly and monthly sales goals for memberships and intro shows
- Track leads and follow-ups in Google Sheets/Excel
- Create simple social media posts and studio promos in Canva
- Handle member questions, account changes, and booking issues with care
- Help with studio events, referral pushes, and community outreach
This is a sales role with targets, and we track them. at least 1 Weekend day is mandatory, opening shifts are 5:45am or 6:00am start, closing shifts end at 8:30pm. People who are self-driven and enjoy that pace do well here.
What you need- Sales experience (retail, membership, commission, or target-based)
- A real interest in fitness and the fitness industry
- Excellent phone skills, including calling leads you haven’t met yet
- Working knowledge of Excel or Google Sheets
- Experience with Canva
- General knowledge of social media (Instagram, Facebook, Tik Tok)
- A passion for creating a great member experience
- Availability for 1–2 weekday evening shifts (until 8:30 p.m.) plus weekends
- Currently studying kinesiology, personal training, or a related field
- Fitness or gym industry experience
- Experience with a CRM or booking system
- $17/hour plus commission on membership sales and intro shows
- A free Orange theory membership
- Part-time hours with flexible weekday scheduling
- A fun, high-energy studio and a team that loves what it does
Position Requirements
10+ Years
work experience
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