Security Services Agent

Job Description

The Fairmont Chateau Lake Louise is a world-famous resort located in the heart of the Canadian Rockies on the banks of majestic Lake Louise. Our location and popularity create many situations where the prompt and professional intervention of our security team is critical. We are looking for a security professional. The setting demands that the right candidate will be experienced in emergency first aid, loss prevention, fire safety, and guest service.

$25.88 per hour

• Perform property patrols, observing, reporting, and correcting safety and security deficiencies.
• Respond to medical emergencies and fire calls, providing basic first aid and/or cardiopulmonary resuscitation in accordance with local medical protocols and initial fire control measures.
• Ensure compliance with federal and provincial statutes and regulations and enforce corporate policies and procedures.
• Assist outside agencies as outlined in hotel policy, e.g., hotel insurers, police, fire, ambulance and wardens.

You may be required to work on holidays, weekends, overnights and other non‑day shifts. You must be able to meet these requirements as needed.

• Must possess and maintain Advanced Level II / Emergency Medical Responder first aid and Level 'C' Cardiopulmonary Resuscitation (CRR). Allowances will be made for candidates who agree to obtain this certification - standard level first aid with Level 'C' CPR would be the minimum hire criteria with no exceptions.
• Law and Security Administration diploma or related program, or minimum of 5 years security experience.
• Must possess the ability to deal with stress and prioritize critical tasks, must work well under pressure.
• Valid Alberta driver's license and a current driver's abstract with no more than 4 demerits.

• Subsidised staff accommodation provided on-site for full-time status employees.
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8 per meal).
• Comprehensive benefits package (medical, vision & dental) including extended benefits such as mental health (up to $5,000 per year), orthodontics (up to $2,500 per year), fertility drugs and gender affirmation (lifetime maximum of $10,000) for full-time permanent status employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide.
• Access to the Mountain Explorer Travel Program - discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability).
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

At Fairmont Chateau Lake Louise, we are an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of our employees. We welcome applications from all qualified candidates.