Safety and Engagement Officer at Vivo

Enhance safety and service as a Security and Engagement Officer at Vivo for Healthier Generations. This role focuses on proactive security measures while providing exemplary patron support in a dynamic environment.

Vivo for Healthier Generations is seeking a Security and Engagement Officer to oversee safety protocols and team support daily. You will play a critical role in maintaining a secure atmosphere by coordinating emergency responses, monitoring activities, and enforcing facility rules. Customer service is paramount, as you will assist patrons, provide information, and support during events.

Key Responsibilities:

• Patrol facility areas including gyms and pools

• Monitor CCTV and respond to incidents promptly

• Assist patrons with inquiries and facility rules

• Complete timely incident and shift reports

• Identify safety hazards and enforce compliance

Requirements:

• Experience in security or customer service preferred

• Valid Alberta Security Guard License required

• Intermediate First Aid / CPR-C certification

• Strong communication and conflict-resolution skills

• Ability to lift and respond to emergencies

Support community wellness while ensuring the safety and comfort of all patrons at Vivo.
#J-18808-Ljbffr