Experienced Profile Retail Security Guard Job Calgary area,Alberta Canada,Security

Position: Experienced High Profile Retail Security Guard.

Overview

Job Skills / Requirements

Employment Type: Full-Time

Schedule: Rotating Days, Nights, Weekends, and Holidays

Build a meaningful career in security using your communication, deescalation, and conflict-resolution skills. We’re hiring highly professional, confident Security Professionals for high profile, busy retail sites.

At Paladin Security, we invest in our people by providing comprehensive training, professional development opportunities, and clear pathways for advancement.

Please Note: First Aid, Use of Force (UOF), and MOAB certifications are required as a condition of employment. Paladin Security will cover certification costs with a six-month commitment to the position and availability requirements.

Responsibilities

Security Operations

Perform high visibility patrols by foot, bicycle, or vehicle while engaging with tenants, guests, visitors and employees on a regular basis and provide exemplary customer service and assistance

Identify, document, and report safety hazards and operational deficiencies

Assist tenants and merchants with incidents and criminal activity investigations

Coordinate with law enforcement and emergency responders when required

Respond to medical emergencies and provide First Aid, CPR, and AED assistance

Prepare detailed incident reports using site reporting systems

Address trespassing and unauthorized access situations safely and professionally

Operations Centre Duties

Monitor security systems and life-safety equipment

Must be able to provide verbal or written direction clearly to coordinate incident response, activating emergency services, directing security/operations personnel on required actions during incidents while following established procedures.

Maintain accurate activity logs and records

Review CCTV footage for investigations and follow-up actions

Answer and manage incoming security communications

Monitor and manage fire alarm and sprinkler systems as required

Ensure compliance with site policies, procedures, and standard operating practices

Must Have

2+ years previous security experience

Valid Alberta Security License or ability to obtain one

Grade 12 Diploma or equivalent

Valid Driver's License

Legally authorized to work in Canada

Strong verbal and written communication skills

Excellent customer service skills

Strong observational abilities and attention to detail

Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace

Experience using CCTV systems and security technology, Ability to operate two-way radio communications

Ability to make sound decisions in fast-paced and emergency situations

Physical ability to conduct extensive patrols exceeding 15 km per shift

Ability to work outdoors, climb stairs, and navigate uneven terrain

Ability to safely lift and carry 20+ lbs

Physically able to perform first aid and assist with medical emergency and deescalation situations as well as complete extensive security patrols that may cover 15+ km per shift and include stairs and uneven terrain both indoors and outdoors

Ability to successfully complete all required Paladin training and certifications within three months of hire

Previous experience in retail security environments

Experience coordinating emergency response activities

Benefits

Competitive hourly compensation

Free uniforms provided

Comprehensive site-specific training

First Aid, De-escalation, UOF, and MOAB training

#INDCAL

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

Valid Alberta Security License