Surveillance Operator - Job ID J0826-0058

Job Description

The Surveillance Operator monitors the premises using electronic surveillance equipment and reports suspicious activities in compliance with site policies and procedures, internal control procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions.

• High school diploma or equivalent working experience.
• Previous experience in surveillance, or IT related work.
• Knowledge of and experience in operating CCTV equipment.

• Must have excellent attention to detail with ability to gather knowledge of all operating departments, policies and procedures. Must possess excellent observational and communication skills. Must be able to detect schemes or cheating activity aimed at the casino or its guests.
• Knowledge of and experience with closed circuit television equipment.
• Possesses detailed knowledge of casino table games, slots, poker policies, cash/slot cage, and count room policies and procedures.
• Good customer service skills and ability to communicate clearly and effectively to verbalize incidents and daily happenings along with strong reading and writing skills for detailed and accurate reporting purposes
• Good memory is essential with the ability to respond appropriately and in a timely manner in emergency situations.
• Shift work required as well as the ability to sit for long periods of time in a small semi-lit environment.

We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.

• Priority will be given to Tsuut'ina Nation members.

• Surveillance Operator