Security Foreperson - Winter

Posted Tuesday, August 4, 2026 at 8:00 AM

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Security Foreperson is in a highly visible role, providing outstanding experience via the protection and surveillance of guests, staff, and the Resort premises. The Foreperson is trained to observe, record, and report on atypical interactions, and to accurately respond to situations requiring attention to detail and increased reporting requirements (including, but not limited to scenarios involving employees, trespassing, the Criminal Code, the National Fire Code).

The Security Foreperson reports to the Security Supervisory team and Mountain Operations Manager, acting as a designate supervisor/contact when the Supervisory team is offsite, and works closely with all departments at the Resort.

• Contribute to constructive guest interactions by offering up assistance and polite reminders of current rules and regulations. De-escalate situations and know when to call for additional enforcement personnel, where necessary.
• Monitor, manage access, and ensure checks are completed in all areas of the ski area leasehold – including outdoor areas, pop-up venues, buildings, structures, alpine terrain, staff accommodation.
• Observe, record, report findings that are not within the scope of company policies and procedures, the National Parks Act, the Criminal Code, the National Fire Code, and other regulations, whether the incident involves guests, staff, or is related to other circumstances (wildlife, property, vehicle, equipment damage, hazardous spill, etc.).
• Coordinate after-hours emergency response. Respond to alarms (fire, building, phone alerts) and react appropriately with the correct type and level of response.
• Occasionally assist with snow removal from public facing areas, which includes decks, walkways, entrances, stairways, and other high traffic locations.

• Keeping a detailed, tidy, confidential notebook recording all persons, and observations of interest.
• Assist with department operations: scheduling hours and task work at various locations throughout the Resort, liaising with other departments and operations teams.
• Generate reports and emails to document findings in a timely manner.
• Create formal, detailed, accurate reports where required for investigation or further agency reporting.
• Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel.
• It is critical that this position must always ensure professional, confidential, and helpful interactions, assisting and supporting with potentially serious or escalated situations and ensuring the safety of others.
• A thorough understanding of the company’s operations, policies, goals, and objectives is required, along with a commitment to uphold the standards of professionalism and accountability outlined in the Security Services and Investigators Act.

• Must hold a valid Alberta Security Services Licence.
• Completed Pro Serve, Pro Tect training.
• Must be 21 years or old with a clean driving record – Class 5 Driver’s Licence (or equivalent) and drivers abstract evidencing last three (3) years in all relevant jurisdictions to be provided on start.
• Positive, professional attitude, with a demonstrated ability to be calm under pressure and patient.
• Must possess good judgment and communication skills, and a strong ability to…