Team Lead, Social Work

The James House Program

McMan Calgary & Area provides programs and services that support individuals with complex needs, including mental health challenges, addictions, homelessness, poverty, and disabilities.

The Team Lead supports individuals who are unhoused or at risk of becoming unhoused. The role encompasses two main areas:
Leadership support for the Supervisor and Building Management and Community coordination for James House residents.

Key responsibilities include supporting administrative and leadership tasks, managing building operations, coordinating housing options, and fostering a network of community resources.

This position requires agency on-call support on a rotating basis once a year and may involve early evening work when supporting viewings with community landlords.

• Identify and engage with community housing organizations and landlords.
• Develop partnerships with external stakeholders and service providers to strengthen supports for James House residents.
• Maintain positive relationships with the Home Space Housing liaison to report incidents, maintenance requests and engage neighbors.
• Deliver leases, notices to tenants, monthly unit checks, update rent roll, and handle maintenance requests.
• Conduct regular reviews of data input into program and agency databases.
• Enter financial data of Client Rent and Client Gift Cards monthly.

• Degree or diploma in Human Services.
• Three (3) years’ experience working with vulnerable populations.
• Valid driver’s license and adequate automobile insurance (2 million dollars third-party liability).
• Three years of driving experience with a Class 5 license.
• Current Police and Child Intervention checks (current within 6 months).
• Current standard First Aid Certification.
• Suicide Intervention Awareness Training.

• Leadership experience.
• Experience with HMIS data preferred.
• Strong writing, organizational, program planning and interpersonal skills.
• Understanding of Transitional Housing.
• Demonstrated interest and knowledge of the Homeless Serving System of Care.
• Experience and knowledge with the Residential Tenancies Act (RTA).

• Communication.
• Service focused.
• Outcome and results focused.
• Continuous learning.
• Problem solving.
• Initiative and innovation.

McMan offers a robust blend of benefits: income protection, health, dental, paramedical services, vision, prescription drug coverage, an Employee & Family Assistance Program, a Wellness Spending Account, and a 100% employer contribution pension plan after 6 months. Paid vacation, a flexible schedule, and personal days encourage work–life balance.

The organization is on an active reconciliation journey, incorporating Indigenous protocols, Elder guidance, and cultural learning into workplace culture. Indigenous staff receive relational supervision and cultural practices.

McMan is committed to equity, diversity, and inclusion. We recognize Indigenous lived experience, community connection, and cultural knowledge as valuable expertise. We welcome applications from qualified individuals from diverse backgrounds and encourage Indigenous applicants to share their experiences meaningfully.

$60,301 – $67,939 annually

June 12, 2026

Successful candidates will be required to provide satisfactory background checks, proof of insurance, and work references.

Collection, use, and retention of personal information will follow McMan privacy policies. By submitting resume and personal data, applicants consent to its collection, use, and disclosure by McMan to assess suitability for employment.