Customized Employment Specialist

Open Door Group (ODG), a non‑profit organization committed to inclusive employment and community impact, is looking for a Customized Employment Specialist to join our team!

The Customized Employment Specialist is dedicated to supporting individuals who face significant challenges entering the traditional workforce. This role focuses on guiding clients with disabilities, complex needs or multiple barriers to successfully access and maintain community‑based employment. By conducting comprehensive Discovery assessments, this role develops and implements individualized employment plans and collaborates with employers to carve or create unique work opportunities customized to a client’s ideal conditions of employment.

This role is delivered out in the community using non‑traditional employment approaches.

Customized Employment is an individualized and flexible approach that personalizes the relationship between job seekers and employers to benefit both parties. The Customized Employment Specialist supports clients through completion of the customized employment discovery process by interviewing and observing clients to identify their strengths, interests and employment barriers, obtaining required information from a variety of sources such as families and care providers.

Based on the client Discovery and Employment Profile, the Customized Employment Specialist collaborates with employers to carve or create Customized Employment opportunities to align with the client's ideal conditions of employment or explores Self‑Employment options, where most appropriate, to meet the client's unique needs and abilities.

Your day will be spent engaging with clients in their community, conducting Discovery Assessments to assess their skills, interests and preferences, collaborating with employers to negotiate job placements, and providing job coaching to clients on work sites.

Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available here: https://(Use the "Apply for this Job" box below).-team

Champion of Great Workplaces: ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.

Competitive Compensation and Benefits:
As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Enjoy a comprehensive 100% employer‑paid benefits package and an RRSP matching program. Your well‑being matters, and we provide an Employee and Family Assistance program to support you. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career.

Community Impact:
Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well‑being of the community.

If you meet most of the qualifications and are passionate about this work, we encourage you to apply. We recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered.

• Diploma in Social Sciences or a relevant discipline.
• Recent, related experience of two (2) years facilitating discovery assessments and providing customized employment services.
• Experience working with persons with complex needs (may include substance use, severe mental health conditions, complex disabilities or health issues or unstable housing).
• Experience maintaining written client records, with strong attention to detail and accuracy.

• Non‑Violent Crisis Intervention Training (can be acquired after…