Insolvency Advisor, Personal Debt Solutions

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

Your Opportunity
Our Lethbridge office is seeking an Insolvency Advisor to join the Personal Debt Solutions team. This position entails maintaining an in‑office presence by completing the following duties:

Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided.

Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.

Review interview forms, and prepare files/documents for client signing.

Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work:
Integrity, Respect, and Collaboration.

You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic.

You identify, recommend, and are focused on effective service delivery to your clients.

You share in an inclusive and engaging work environment that develops, retains & attracts talent.

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.

Your experience and education

2 years or more in Customer Service, financial services insolvency, banking, credit counselling, or other relevant area.

Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.

Demonstrated ability to communicate effectively in various situations.

Strong attention to detail in a fast‑paced environment.

Takes personal ownership and responsibility for the quality and timeliness of work.

Proficient in Microsoft Outlook, Word & Excel.

Excellent time management and organizational skills.

A team player who can also work independently.

Previous insolvency experience (asset but not required).

Available to work one evening shift a week until 7:30 pm.

Why BDO?

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up
BDO is actively involved in our communities by supporting local charity initiatives. Staff are encouraged to participate in local and national events where they will have the opportunity to contribute to their community.

Total rewards that matter
We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. Flexible benefits from day one, a market‑leading personal time‑off policy, and wellness program reimbursements are included.

Everyone counts
We believe every employee should have the opportunity to participate and succeed. The Diversity, Equity and Inclusion Leader ensures a workplace culture of respect, inclusion, and diversity, recognizing and celebrating differences among all employees. If you require accommodation to complete the application process, please contact us.

Flexibility
All BDO personnel are expected to work a blend of in‑office, client site, and virtual work unless accommodations or alternative arrangements are in place. This model supports flexible needs of our people, firm and clients.

Code of Conduct
Our Code of Conduct outlines clear standards for business conduct, guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

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