Program Team Lead - Triveri House

is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

helps our clients make strength-based changes to move to independence within a healthy community.

focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976,

has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Triveri House is a Place Based Supportive Housing program for young people (18-29) experiencing chronic and episodic homelessness. Adhering to a Harm Reduction model, the program works with the young adults to create stability and overall wellbeing in their lives through an intensive case management model (ICM).

This section provides the key outcomes the position is accountable for and the activities that are required to achieve those outcomes.

Facilitate House meetings once per month to capture the experience and voice of participants attending the program. The Team lead will also ensure ongoing satisfaction surveys competed routinely to be reviewed by program Supervisor.

Using a trauma informed and culturally aware approach to create a physically and emotionally safe environment that supports program objectives

Support cultural routines, access to resources, access and support in ceremonies and day-to-day discussion about cultural opportunities

Using motivational interviewing, build and develop relationships with participants to provide effective support and through potentially challenging situations/behaviors

Working with the Supervisor and Program team to understand the Stages of Change and how to integrate these into day-to-day activities that support the youth’s choices and goals

In consultation with knowledge keepers, elders and program leadership, work to ensure culturally relevant programming is occurring and provided to program participants on a routine basis.

Ensure support services are aligned with the agency's Principle Based Practice, working collaboratively with the practice coach when instructed.

Utilize tools and strategies that aid in supporting participants through challenges such as Anxiety and Depression, Addiction, and Sexual Exploitation.

Ensuring voice and choice is recognized and planning is appropriate

Help develop and actively engage with participants with day-to-day programming such as recreational activities as attending and participating in cultural activities, assisting with life skill development (cooking classes, sharing circles, recreational programming occurring

Attend and contribute to staff meetings

Provide crisis intervention and support to evening staff as primary leadership staff on site. Review incident reports and report to on call staff as necessary after hours.

Other duties as required

Oversight of staff accountabilities including ensuring staff complete documentation around noteworthy reports, medication administration, case notes, and critical incidents. Count narcotics, dispose of medication and order new bubble packages. Keep updated non-prescription consent forms in each youth-designated section. When medications are missed, communicating with staff and including supervisor so that they can follow up in supervision. Report and communicate with the supervisor regarding updates on Meds, MARS, sharps count, etc.

The team lead will ensure there is a list of generated cleaning duties that staff are to complete. The team lead will provide this list to the program supervisor, and the program supervisor will assign tasks to staff.

Team Lead will complete routine internal unit inspections to ensure compliance with RTA standards and landlord expectations.

Maintain the fire binder by facilitating monthly fire drills,…