CASE MANAGER

Case Manager – James House (Monday – Friday 9:00‑5:00 / 12:00‑8:00)

McMan Calgary & Area is seeking a permanent Case Manager to provide a housing‑first and recovery‑oriented system approach. The role involves assisting residents in maintaining housing, accessing financial supports, and supporting education/employment goals to facilitate independent transitions.

• Educate and support individuals to increase skills that promote greater self‑efficacy.
• Utilize a Natural Supports approach to enhance clients' support networks and long‑term outcomes.
• Provide individual instruction, modeling, and support of basic life skills (health, nutrition, home cleanliness, safety).
• Monitor and support individuals through a recovery‑oriented system approach to ensure living conditions are safe and sanitary.
• Implement integrated service delivery from referral to program completion and community transition.
• Complete case management responsibilities including assessments, goal planning, case consultation, monitoring, and evaluation of goals to meet clients' needs.
• Work on a rotating schedule Monday – Friday 9am‑5pm & 12pm‑8pm with one year on‑call support per rotation.

• Degree or diploma in Human Services.
• Three (3) years’ experience working with vulnerable populations.
• Strong writing, organizational, program planning, and interpersonal skills.
• Understanding of Rapid Rehousing.
• Demonstrated interest and knowledge of the Homeless System of Care.
• Experience with HMIS data preferred.
• Current standard First Aid Certification and Suicide Intervention Training.
• Valid driver's licence and adequate insurance coverage ($2 million third‑party liability).
• Child Welfare Intervention Check and Police Check (current within 6 months).

• Salary range: $49,768.00 – $54,931.00 annually.
• Robust benefits package available from the first month: health, dental, paramedical services, vision, prescription drug coverage, Employee & Family Assistance Program, Wellness Spending Account.
• 100 % employer contribution pension plan after 6 months of employment.
• Paid vacation, flexible schedule, and personal days encouraging work‑life balance.
• Access to learning & development opportunities.
• Supportive workplace culture with Indigenous protocols, cultural learning, and relational supervision.
• Background checks, proof of insurance, and work references required.

McMan is committed to equity, diversity and inclusion. We acknowledge the value of Indigenous lived experience, community connection, and cultural knowledge, and encourage applicants from diverse backgrounds to apply.