Crisis Line Worker Distress Centre

Position: Crisis Line Worker for Distress Centre
Join Distress Centre as a Crisis Line Worker, addressing urgent needs during overnight hours in Calgary. This role focuses on analyzing crises and supporting callers with necessary resources.

As a Midnight Crisis Line Worker, you'll be responsible for assessing the safety and risk of callers, helping them navigate their challenges, and offering emotional support. The role requires precise documentation and follow-up, ensuring every caller feels heard and valued. Enjoy structured training and operational support throughout your shifts, enhancing your skills in crisis intervention.

Key Responsibilities:

• Respond to incoming crisis support calls

• Support callers with empathy and professionalism

• Conduct safety assessments using established frameworks

• Develop personalized safety plans

• Accurately record needed information

Requirements:

•

Required:

High School Diploma

• Experience with crisis or human services preferred

• Certification in First Aid and CPR is beneficial

• Ability to handle sensitive situations calmly

• Competence in communication and documentation

Bring your compassion and resilience to Distress Centre as a crucial crisis support resource in Calgary.
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