Outreach Support Worker; Relief

Position: Outreach Support Worker (Relief)
## Outreach Support Worker (Relief)
Apply remote type:
Onsite locations:
CALGARY, ABtime type:
Part time posted on:
Posted Todaytime left to apply:
End Date:
July 10, 2026 (6 days left to apply) job requisition :
JR112278
** Who We Are
** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
** Mission Statement
** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
*
* Job Description:

**** ACCOUNTABILITIES:
** 1.
** Client Support/Case Management:
*** Develop relationships with individuals experiencing homelessness through frequent outreach visits to foster trust building and identify and encourage appropriate access to services when necessary.
* Provide emergency/crisis intervention and respond accordingly (may involve conflict resolution).
* Engage visible clients living in public places and provide on-going support as needed.
* Explore and develop process for advocacy for client when they need help seeking services within CSC or external services and programs.
* Research community resources that benefit neighbors experiencing homelessness.
* Work with clients to set appropriate goals based on identified need and timelines.
* Work collaboratively with community agencies to support client concerns.
2.
** Program support
*** Helping set-up/clean up equipment.
* May provide support for other position tasks.
* May assist in the evaluation of programs and services for quality improvement.
* Perform other related duties as assigned.
3.
** Reporting and Written Communication
*** Utilize internal and/or external data management process for documenting outreach interactions and client information.
* Support external reporting requests as needed.
** CRITICAL RELATIONSHIP*
* ** MANAGEMEN
* * T
* * Internal:
** Program Manager and program staff.
** External:
** Emergency services i.e., Calgary Police Services, Emergency Medical Services, HELP Team, community partners.
** MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:
*** Reports directly to:
Outreach Program Coordinator
* No direct reports to this role.
** FINANCIAL AND MATERIALS MANAGEMENT:
*** Maintain the organization and distribution of material goods to Outreach-serving clients, including but not limited to food hampers, clothing items, and coffee.
* Does not process any financial transactions with no budget responsibilities.
*
* WORKING CONDITIONS:

*** Work locations include office, outdoors, pop-up tents, encampment visits, and canvasing urban areas on foot.
* Moderate physical exertion causing fatigue (moving/carrying food hampers, clothing, coffee, setting up tents and equipment).
* Will be working in an outdoor setting where temperature and weather are subject to fluctuate.
* May have to deal with angry people and verbal abuse.
* Will be in contact with individuals who may present poor mental well-being, may be in crisis, ill, using alcohol and substances, and who may not be attentive to basic personal hygiene, health and safety practices.
* May experience unpleasant odours associated with participants use of alcohol and substances, and/or lack of personal hygiene.
* Work schedule affecting lifestyle.
** The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and
**** Values, in a professional manner, upholding our code of conduct.
**** EDUCATION AND EXPERIENCE

QUALIFICATIONS:

*** Completion of high school diploma.
* Completion of a college Diploma in related social services field is a strong asset.
* Incumbents with a Social Work diploma or degree must be registered with…