Program Supervisor - Respite Care Connection

• Manage Others Yes

is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

helps our clients make strength-based changes to move to independence within a healthy community.

focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976,Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

The Respite Care Connection promotes, strengthens, and preserves the right for children with developmental disabilities to have a permanent home. The program works toward this goal by providing caregivers with time to take care of themselves and their other children while their child is in respite. The Respite Care Connection is a community-based program for children and youth aged 6-17 years.

Reporting to the Program Manager, the Program Supervisor provides support by overseeing the program. This role involves developing and maintaining a positive and safe work environment utilizing experiential education and a strength-based approach. The Supervisor is to create and maintain positive relationships with the community, neighbours, professionals and staff members. The Supervisor is responsible for supporting, assisting and directing staff in their work with clients.

The Program Supervisor must follow and actively support all of Enviros’ policies and procedures, health and safety protocols ad legislative protocols and provide support as needed so that accreditation standard are consistently met.

• Recruit, train, supervise and evaluate staff and volunteers
• Establish and maintain an intake process for the program as per contract requirements
• Maintain contact with client’s Case Workers/Supports/service team as needed, as well as other involved professionals
• Maintain program standards as required
• Ensure staff and teams are utilizing Enviros Principle Based Practice model
• Ensure a trauma informed care model is being utilized in service decisions
• Ensure service plans are developed, implemented, and reviewed on a regular basis
• Support access to community resources, client support, and crisis intervention
• Provide training and community resources for identified needs within the program
• Ensure program is meeting intended outcomes as outlined in contract agreement
• Ensure safety plans are completed when needed
• Ensure transition plans are developed and maintained
• Participate in agency on-call system
• Organize and maintain a safe working environment
• Other duties as required
• Actively support and develop the Enviros Strategic and Business Plan; setting goals and objectives that meet the identified targets
• Promote staff involvement within the Enviros community
• Attend Leadership Meetings as required
• Organize and chair program team meetings

• Oversee program budget and maintain expenses in conjunction with Manager
• Ensure all program files and client paperwork has been completed
• Compile and report on outcome measures, nominal roll, monthly reports, quarterly report, annual reports, and other reports as required

Competencies are the knowledge, attitudes, and behaviours an employee…