Senior AWS Engineer

Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across various service offerings:
Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Location & Flexibility
The  Senior AWS Engineer  can work remotely from within the United States or Canada, or be based at one of our major North American office locations:
Charlottesville, VA;
Durham, NC;
Columbus, OH;
Boston, MA;
Toronto, ON; or Vancouver, BC.

This role may involve up to 25% travel annually.

The Opportunity
We are seeking a  Senior   AWS Engineer : a hands‑on, highly skilled engineer who designs, builds, and ships serverless applications and APIs on AWS for enterprise clients. You will own the technical delivery of cloud‑native solutions from design through production, write high‑quality code, define infrastructure as code, and apply AWS best practices for security, scalability, and cost efficiency. Working alongside architects, product teams, and client stakeholders, you will turn complex business problems into reliable, well‑engineered systems.

Experience with Amazon Connect and contact center solutions is a plus, but your depth in the AWS serverless landscape is what matters most. This is an opportunity to lead impactful client engagements, mentor fellow engineers, and help shape engineering standards across our Cloud Engineering practice.

Responsibilities
Serverless Application Development

Design and build serverless applications. Develop scalable, event‑driven services using AWS Lambda, API Gateway, Step Functions, Event Bridge, SQS, SNS, and DynamoDB that power mission‑critical client experiences.

Build and manage APIs. Design, implement, and document secure, well‑versioned RESTful and GraphQL APIs (API Gateway, App Sync) with strong attention to performance, authentication, and developer experience.

Write high‑quality, maintainable code. Deliver clean, tested code in Python or Node.js/Type Script, applying strong software engineering practices including unit and integration testing, code reviews, and clear documentation.

Cloud Engineering & Operational Excellence

Automate infrastructure and deployments. Define and manage environments with infrastructure as code (AWS CDK, Cloud Formation, SAM, or Terraform) and build CI/CD pipelines that enable fast, safe, and repeatable releases.

Champion security, reliability, and observability. Apply AWS Well‑Architected principles, IAM least privilege, encryption, and secrets management, and instrument systems with Cloud Watch, X‑Ray, and structured logging to ensure production‑grade quality.

Optimize performance and cost. Tune serverless workloads for latency, concurrency, and cost, troubleshoot production issues, and drive continuous improvement after go‑live.

Client Partnership & Technical Leadership

Partner with clients and internal teams. Participate in discovery and design sessions, translate requirements into technical solutions, provide accurate estimates, and communicate progress and risks clearly…