Aquatics Supervisor

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more.

We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community.

This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Aquatics Supervisor - Full Time
Shawnessy YMCA
Salary: $48,786/year

Start Date:

Immediately

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

• Complimentary YMCA Calgary membership including a linked membership for dependent children;
• Comprehensive health and dental benefits. Premiums paid in full by the Association;
• Pension plan with specified contribution matching by the Association;
• Anniversary flex day and gifts given to celebrate each year of employment;
• Program discounts;
• Ongoing leadership development and opportunities;
• Leadership award opportunities;
• Scholarship opportunities;
• Paid recertification and training.

• The successful candidate must be at least 18 years of age
• Supervisory experience is an asset
• National Lifeguard - Pool certification
• National Lifeguard
  - Waterpark certification is an asset
• National Lifeguard Instructor (NLI) and/or YMCA YSI Champion considered an asset
• Lifesaving Instructor would be considered an asset?
• YMCA Swim Instructor or Lifesaving Swim for Life Instructor certification (YSI certification preferred, and must be completed within 6 months of employment)
• Current Intermediate First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. It is considered an asset if certification is issued by one of the following five Canadian organizations:
  Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance
• Evidence of a clear Police Information Check and Vulnerable Sector Search
• Availability to work evenings and weekends as required
• Three professional references

• Ensure a physically and psychologically safe environment for all staff, volunteers and patrons
• Supervise a team of approximately 30-140 Lifeguards and Swim Instructors, Aquatics Leads, Leadership Instructors and Coaches, and Aquatics Attendants (the latter position, and number of staff, depending on the branch)
• Create sessional and interim staff schedules and program sets based on annual budget goals. Monitor changes of shifts and ensure adequate coverage
• Maintain inventories of aquatic supplies and equipment and complete purchasing within budget parameters
• Recruit staff to meet department needs, performing applicant short listing, interviews, reference reviews and onboarding paperwork
• Organize new staff orientations. Develop, deliver and/or oversee coaching plans on an as-needed basis for staff development. Participate in ILT in-service planning, including the direct delivery of training modules and clinics
• Ensure all staff adhere to YMCA Calgary Policies and Procedures in relation to the safe operation of the aquatic center and programs, including Lifesaving Society Standards as applicable
• Collaborate with the Aquatics Centre Manager and Human Resources to proactively respond to staff performance concerns
• Complete annual staff performance evaluations and goal setting
• Ensure staff certifications are current
• Schedule monthly drills and anti-entrapment inspections. Participate in quarterly SEE Audit reviews and pool inspections
• Respond promptly to member concerns and inform the Aquatic Centre Manager of unresolved or escalating issues
• Demonstrate excellent customer service by being friendly, courteous and helpful to all patrons
• Ensure YMCA Service standards are met relating to the experiences of members, program participants and other pool users
• Monitor program registrations, and complete class transfers based on prerequisites, safety requirements and participant needs
• Ensure pool schedules are posted online and accurate
• Ensure the regular and accurate documentation of pool statistics including program attendance, report card completion, head counts, daily tasks and water tests
• Ensure payroll entries are accurately monitored and approved on time
• Support the Aquatic Centre Manager as needed
• 10 hours of in-ratio hours, including Duty Manager shifts, Lifeguard and Swim Instructor shift coverage, pool inspections, staff orientations and training, leadership…