Driver-Mover

Working as part of the Donation Centre team, the Driver/Mover operates one of the WINS fleet of trucks. They pick up individual and corporate/retail donations, transfer donations/inventory between WINS locations and deliver inventory/free goods to WINS clients and customers. The Driver/Mover ensures the donation/delivery experience is positive for WINS donors, clients, and customers and is responsible for ensuring that assigned driving routes are completed in a timely and safe fashion.

We are looking for someone with open availability - 7:30am-4:00pm

• Positively and kindly greet donors and provide them with a safe, cheerful, and thanks-filled donation experience
• Evaluate items for donation and make decisions on whether offered donations are acceptable. Communicate to donors regarding any unacceptable items in a kind and respectful manner
• Work with the Inventory Associates and Moving Associates to unload donations from trucks from donor pick‑ups
• Gather information for tax receipt purposes, confirm with the donor, and provide to Manager – Inventory

• Carefully and efficiently move product from pick‑up locations onto trucks and off of trucks to delivery locations, being respectful of the property of donors, clients, customers, and WINS
• Stack and secure items on trucks to ensure safe and undamaged transportation to their destination

• Safely and efficiently drive to pick‑ups and deliveries
• Clean/wash the interior and exterior of the truck cab, box, and body on a weekly basis
• Ensure trip‑long reports are accurately completed and submitted at the end of each day
• Report all maintenance concerns and issues to management as soon as the issue is noticed

• Positively and kindly greet clients & customers and provide them with a safe and respectful delivery experience

• With the assistance of the Moving Associate and Inventory Associates (Donations Centre) or Store Teams (retail locations), carefully and efficiently load and unload donations/inventory

• Act as an ambassador for WINS both on and off the job
• Maintain excellent donor, employee, and volunteer relations through positive, kind, and professional interactions with others
• Maintain ongoing communication with management on any issues or concerns

• Drive safely and defensively, and never drive while impaired
• Positively engage in and comply with all WINS health & safety practices, procedures, and policies
• Maintain a safe working area for all employees, donors, clients, and customers by ensuring trucks and immediate surrounding are clear of clutter

• Assist with efficient and consistent initial rough sort of donations (ex: clothing, household, electrical, seasonal, etc.) and transfer incoming goods to appropriate Sort Team workstations
• Safely bale recyclables and disposal items; store recycled and disposals safely until pick‑up or delivery
• Ensure flow of goods through the Sort areas by providing full rough‑sort bulk bins and removing empty bulk bins from the Sort areas
• Remove sorted and graded product from the Sort areas as needed to storage, recycle or disposal
• Ensure that donations/inventory is stored in the correct locations and properly counted and tracked
• Remove recycle and disposal items in conjunction with WINS selected contractor or, where necessary, directly to landfill
• Other duties as assigned from time to time.

• Grade 12 education, or equivalent combination of education and experience

• Minimum of 2 years' experience driving trucks; oversize vehicles

• Valid Class 5 Driver’s license and an acceptable current minimum 2‑year Driver’s abstract
• Able to correctly and safely lift a minimum of 50lbs/23kg individually, and 100lbs/45kg as part of a team, on a routine, consistent, and regular basis
• An understanding of and affinity for the WINS brand, mission, and role with our clients, customers, and community
• Provide satisfactory results from a Vulnerable Sector Search background check with the Calgary Police Service
• Effective communication skills including proficiency in verbal and written English
• Familiar with transportation routes and communities in the City of Calgary; navigation skills using a road map and/or GPS
• A welcoming and empathetic demeanor with an ability to build and maintain positive relationships
• Excellent client/customer/donor service orientation
• Flexibility to comply with a work schedule with shifts throughout the week
• Able to stand for long periods of time
• Willing to work outdoors in all weather conditions
• Work‑ready with CSA approved steel‑toed safety boots
• Eligible to work in Canada