Dispatcher, Transportation Services

Position Details

Position Status:
Regular Full Time.

Location:

Dr. Vernon Fanning Centre, Transport Client Bus Ops BW.

Hours:

77.50. FTE: 1.00.

Shift: Days. Shift Times: . Union:
Non Union. GSS Rate of Pay: 23.76 - 30.26. PCN: FANBODTS
02.

Reporting directly to the Site Manager, Fanning Centre, the Transportation Dispatcher is a supervisory position responsible for supporting the efficient operation of Transportation Services. This role requires a reliable, organized, and professional individual who will play a critical role in coordinating daily transportation activities, ensuring effective scheduling, maintaining clear communication with drivers, and supporting the timely delivery of services to clients and stakeholders.

• Coordinate and schedule daily transportation requests.
• Dispatch drivers and monitor routes to ensure timely arrivals and departures.
• Maintain clear and professional communication with drivers, site staff, and leadership.
• Respond to scheduling changes, delays, and urgent transportation needs.
• Track vehicle locations and adjust assignments as required.
• Maintain accurate records of trips, incidents, and service logs.
• Schedule vehicle maintenance.
• Support compliance with safety policies, procedures, and regulatory requirements.
• Support driver training and ongoing education and testing within the department.
• Assist with reporting, data entry, and documentation as required.

• Graduation from Grade 12 or equivalent is required (post‑secondary education in logistics, administration, or a related field is an asset).
• Previous dispatch, transportation, logistics, or coordination experience preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and scheduling software.
• Ability to remain calm and make sound decisions in a fast‑paced environment.
• Knowledge of local geography is an asset.
• This position requires high attention to detail, initiative, and the ability to work with minimal supervision.
• Excellent communication skills and a professional demeanor are required; experience in a health care environment is an asset.

• Office based position with frequent phone and computer use.
• Occasional high‑pressure situations requiring quick decision making.